Technical Assistance

Trouble Logging In?

If you are having trouble logging in, have your login information sent to you by visiting the Forgot Password page.

If you believe your login information is correct, ensure that you are using the correct browser and that cookies are enabled. To find out more, go to the Minimum Requirements and Setting Up Your Browser sections below.

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Minimum Requirements

This site is only supported on the following configuration:

Browser: Microsoft Internet Explorer 5.5 or higher. JavaScript & Cookies enabled

Operating System: Microsoft Windows

Resolution: 800x600 or higher

Other: Documents on our site may be in PDF format and require Adobe Acrobat Reader

Get the latest versions of Microsoft Internet Explorer and Adobe Acrobat Reader.

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Setting Up Your Browser

Internet Explorer for Windows

To configure your browser do the following:

  1. Open Internet Explorer.
  2. From the Tools menu, select Internet Options.
  3. Click the Security tab at the top of the window.
  4. Click the green circle labeled Trusted Sites.
  5. Click the button labeled Sites....
  6. Find the textbox under Add this Web site to the zone.
  7. In the textbox enter and click Add.
  8. Uncheck the button next to Require server verification.
  9. To close the window and accept your changes, click OK.
  10. To close the Internet Options window, click OK.
  11. Restart Internet Explorer and try again.

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Contacting Us
If you continue to experience problems, please send an e-mail to:
or contact:
Service Desk at (973) 290-5722

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